Tangbuy is a one-stop dropshipping platform that connects eCommerce sellers directly with Chinese manufacturers. It offers over 1 million trending, factory-direct products, real-time trend tracking, fast fulfillment, and global shipping solutions—all from a single dashboard.

Getting started is simple:

1. Sign Up & Connect Your Store – Create a Tangbuy account and link it to Shopify or other supported platforms
2. Browse Products – Explore our catalog or request custom sourcing.
3. Import to Your Store – Add products to your import list, edit details, and publish in one click.
4. Manage Orders – Orders are processed within 24 hours and shipped via 120+ global routes.
5. Track & Scale – Monitor fulfillment, adjust pricing, and use Tangbuy’s tools to grow your business.

With Tangbuy, you get factory-direct pricing, fast fulfillment, and full logistics support—so you can focus on selling.

After receiving an order, we will complete the purchase from the supplier within 24 hours. Once the goods arrive, we will conduct a quality inspection and arrange international shipping. The standard processing time from the moment you place your order to when it enters international logistics is 3 days; if the item is already in stock at our warehouse, processing can be completed in as fast as 24 hours.

Shipping time depends on the destination country and package weight. For an exact shipping quote and delivery estimate, please contact your customer manager.

Answer: Tangbuy supports returns and refunds in the following cases:

1. Product quality issues (damaged, defective, or unusable);
2. Wrong item shipped (wrong model, color, quantity, or size);
3. Damaged during transportation (photo or video proof required);
4. Missing items (received quantity less than ordered);
5. Lost international shipments (confirmed by logistics provider, criteria as follows):
6. USA: No tracking update within 45 days after shipment;
7. Brazil: No tracking update within 110 days after shipment;
8. Other countries/routes: No tracking update within 100 days after shipment;
9. Once confirmed, Tangbuy will arrange a refund or reshipment.

Not supported:

1. Personal reasons (dislike, wrong purchase, not as expected);
2. Requests submitted more than 7 days after delivery;
3. Customized products (logo, packaging, printing).

Special notes:

1. Returns from overseas back to China are not supported;
2. After-sales solutions are limited to: Refund / Partial refund / Reshipment;
3. Tangbuy covers costs if the issue is due to product defects, wrong shipment, shipping damage, or lost parcels;
4. Returns due to buyer’s personal reasons will not be accepted.

Process:

1. Request: submits order number and evidence (photos/videos);
2. Review: Tangbuy after-sale service replies within 48 hours to confirm eligibility;
3. Processing:
   • Eligible → Refund / Partial refund / Reshipment;
   • Not eligible → notified with reason;
4. Completion:
   • Refund: Processed within 3–5 business days after approval;
   • Reshipment: Tangbuy arranges a new shipment and updates tracking info.

Our 6-step process makes branding easy:

1. Send Requirements – Logo, brand elements, and customization details.
2. We Source – Find the best manufacturers based on price, MOQ, and quality.
3. Get a Quote – Detailed costs for products, packaging, and printing.
4. Approve Samples – We make and send samples for review.
5. Produce & Pack – We track production and pack with your branded materials.
6. Ship Orders – Orders are shipped on time with tracking synced to your store.

For details or to get started, contact your customer manager.

Follow these 6 steps:

1. Create a Tangbuy Account – Access products and tools.
2. Set Up Your Shopify Store – Build your online store.
3. Link Your Store to Tangbuy – Sync products and orders.
4. Find a Winning Product – Use Tangbuy’s trend insights.
5. Start Marketing – Run ads and drive traffic.
6. Make Sales & Profit – We fulfill orders while you scale.

Ready to start? Contact your customer manager.

1. Browse the Catalog – Search trending items or by category.
2. Use Image Search – Upload a photo to find matches.
3. Request Custom Sourcing – Or contact your account manager via live chat.
4. Check Supply Price & Shipping – View product cost and estimate delivery fees.
5. Set Your Selling Price – Use our pricing template.
6. Link to Your Store – Publish and start selling.

A winning product has proven sales potential, strong market demand, and customer appeal. Tangbuy helps you identify them through Trending Items, Factory Hot Picks, and real-time market insights.

For new users: After logging in, click Link Now at the dashboard prompt.

To add another store:

1. Log in to Tangbuy.
2. Click Store Authorization.
3. Authorize in Shopify.
4. Your store is now linked.

You can also link from To Be Published in Product Import List or My Orders by clicking Authorize New Store.

1. Customer orders in your store sync to Tangbuy automatically.
2. Go to My Orders to review details.
3. Confirm product, shipping, and costs.
4. Make payment.
5. Tangbuy processes, packs, and ships with tracking updated automatically.

We welcome you to recommend new users to Tangbuy. We offer tailored commission plans for individuals and organizations. For details and to join, contact your customer manager.